Terms of Use

Last updated: August 2026

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these terms of use. If you do not agree to these terms, please do not use our services.

Service Description

We provide property consultancy services including property search, viewing coordination, lease negotiation, relocation support, and tenancy management for residential properties in Sheffield and surrounding areas.

Use of Services

When engaging our services, you agree to:

• Provide accurate and complete information about your property requirements
• Respond to communications in a timely manner
• Attend scheduled viewings or provide reasonable notice of cancellation
• Act in good faith throughout the property search and tenancy process

Fees and Payment

Service fees are clearly stated on our website and in service agreements. Payment terms are as follows:

• Fees are due as specified in your service agreement
• Some services require upfront payment before commencement
• Monthly services are billed in advance
• All fees are non-refundable once services have commenced, except where otherwise stated

Service Limitations

Our services are advisory in nature. We cannot guarantee:

• That you will secure any specific property
• Specific outcomes from lease negotiations
• Property availability or pricing, which are subject to change
• Landlord decisions or responses

Client Responsibilities

You are responsible for:

• Making final decisions about which properties to pursue
• Conducting your own due diligence on properties
• Seeking independent legal advice before signing lease agreements
• Ensuring you meet landlord requirements and can afford the properties you view

Confidentiality

We maintain confidentiality regarding your property search and personal information, except where disclosure is necessary to provide our services or required by law.

Intellectual Property

All content on this website, including text, images, and design elements, is our property or used with permission. You may not reproduce, distribute, or create derivative works without written permission.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, consequential, or incidental damages arising from use of our services
• Our total liability is limited to the fees paid for the specific service in question
• We are not responsible for property conditions, landlord actions, or market changes

Termination

Either party may terminate services with written notice as specified in the service agreement. Fees for services already provided or scheduled are non-refundable.

Dispute Resolution

Any disputes arising from these terms or our services will be governed by English law. We encourage resolution through direct communication before pursuing formal legal action.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of modified terms.

Entire Agreement

These terms, together with any service-specific agreements, constitute the entire agreement between you and us regarding use of our services.

Contact

For questions about these terms, please contact us at [email protected].