Privacy Policy

Last updated: August 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit service requests
• Property preferences and requirements
• Communication records and correspondence
• Financial information necessary for lease negotiations

How We Use Your Information

We use the information we collect to:

• Provide property consultancy services
• Communicate with you about your property search
• Match you with suitable properties
• Facilitate lease negotiations and tenancy arrangements
• Improve our services and client experience

Information Sharing

We do not sell your personal information. We may share your information with:

• Property owners and their representatives when facilitating viewings or lease discussions
• Professional advisors when providing comprehensive services
• Service providers who assist in delivering our services

We only share information necessary for the specific purpose and ensure recipients maintain appropriate confidentiality.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for specific processing activities
• Object to certain types of processing

Cookies

Our website uses cookies to improve your browsing experience. Please see our Cookies Policy for detailed information.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client records are typically retained for seven years following the end of service provision.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated revision date.

Contact

If you have questions about this privacy policy or how we handle your personal information, please contact us at [email protected].